Journal of Korean Gerontological Nursing 2012;14(1):40-49.
노인요양시설 간호사와 병원간호사의 감정노동과 직무만족 비교
성기월
Comparison between Nursing Home Nurses and Hospital Nurses for Emotional Labor and Job Satisfaction
Sung, Kiwol
Abstract
Purpose The study was done to compare emotional labor and job satisfaction for nurses working in nursing homes
and hospitals. Methods Data were collected from surveys with questionnaires from a sample of 80 nursing home
nurses and 82 hospital nurses, and included measures of emotional labor and job satisfaction in the study
instrument. The data were analyzed using descriptive statistics, t-test, one-way ANOVA, and stepwise multiple
regressions with the SPSS/WIN 19.0. Results In nursing home nurses emotional labor was positively related to
length of experience as an RN. The significant predictors of emotional labor were religion (β=.40, p<.001) and
length of experience as an RN (β=.35, p=.001) explaining 23% of the variance in emotional labor. In hospital
nurses emotional labor was negatively related to job satisfaction. The significant predictors of emotional labor were
job satisfaction (β=-.49, p<.001), and religion (β=.29, p=.002) explaining 35% of the variance in emotional labor.
Conclusion The study results show emotional labor of nurses is influenced by the job satisfaction and religion
of nurses indicating a need to increase job satisfaction and explore religious life in order to decrease emotional
labor in nurses.
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